Client Project Manager

Job Id 282593 Madison, Wisconsin, United States Job Type Full-time

JOB DESCRIPTION

 

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

 

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 

 


Your Role:

The Client Project Manager is a customer facing position offering a world class experience for our customers. A Project Manager’s primary responsibility is to manage customer specific programs that deliver a complex integrated solution to drive sales revenue and growth in addition to customer satisfaction across sites in the global contract manufacturing organization. The Client Project Manager works closely in partnership with Operations and Quality to ensure on time delivery to customers. The intent of this organizational framework is to ensure the strategic goals of the client and MilliporeSigma are aligned to achieve business objectives.

 

The Client Project Manager is primarily responsible for managing active pharmaceutical ingredients (APIs) that are utilized in antibody drug conjugate linkers and small molecule drug substances. These APIs utilize multiple assets within and outside of the MilliporeSigma organization. The Client Project Manager is the single point of contact between MilliporeSigma’s local teams and the customer. This position requires leadership, issue resolution, escalation, technical, coaching, and team-building skills along with demonstrated project management skills and an established track record of managing multiple strategic projects and solutions for MilliporeSigma.

 

Key responsibilities include:

• Accountable for driving discussions and decisions while allowing for a client escalation pathway to senior leadership.

• Accountable to manage all customer contract manufacturing projects across program asset chain.

• Supports delivery of critical communication to customers.

• Delivers controlled communication on major program related issues and/or strategic impact.

• Coordinates on-site meetings/visits.

• Drives and manages governance strategy for customer account.

• Drives delivery performance from operations including prioritization, escalation, and identification of bottlenecks, as well as providing solutions to deliver on financial commitments.

• Serves as a strategic account core team leader; responsible for coordination, Key Performance Metric tracking, and resulting actions.

• Manages revenue and evaluate gross margins on assigned projects.

• Identifies, develops, and executes process improvement solutions in close cooperation with customers, sales teams, and the overall MiliporeSigma organization.

 

Who You Are:

Minimum Qualifications:

  • A minimum BA/BS in Chemistry, Biological sciences, Business or relative years of experience
  • Extensive operational, sales, marketing, or project management experience in custom pharmaceutical manufacturing.

 

Preferred Qualifications:

  • Global knowledge of MilliporeSigma’s capabilities and understanding of various divisions and departments.
  • cGMP and/or other relevant quality systems with strong evidence of collaborating in a matrix environment.
  • Sales and quality driven, strong motivator of people to drive toward desired results within a set timeframe.
  • High level of creativity and innovation.
  • Hands-on knowledge of Organic or Biochemical synthesis/purification and associated analytical techniques, including areas of API chemical process development and scale-up.
  • Highly developed interpersonal, written and verbal skills, including the ability to give presentations and speak to large groups.
  • Must be able to establish rapport with non-technical parts of the company.
  • General financial knowledge and Business Acumen.
  • Excellent organizational, decision making and negotiation skills.
  • Strong time management skills with the ability to prioritize tasks and ability to work under pressure.
  • Thorough understanding of software tools such as Microsoft Office Suite, including SharePoint, and project management tools.


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!

 

If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.emdgroup.com/en/company/press-positions.html

 

US Equal Employment Opportunities
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure

If you are a resident of California, Colorado, Hawaii, Maryland, New York, Washington, or Washington, DC, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request.  You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

Massachusetts Disclosure 
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice on Fraudulent Job Offers

Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information here.

WHAT WE OFFER

Money makes the world go round. But at our company there’s more than just financial rewards. We offer a range of attractive benefits to help you work your magic.
Saving & Finacial

Our 401(k) Plan includes a generous company-matching contribution and an additional discretionary contribution each year.

We also provide tax-advantaged accounts for you to save for healthcare, commuting expenses, company-provided and buy-up life insurance to help you protect your financial future.

Health & Wellness

We offer comprehensive medical, dental, & vision coverage-including virtual care through Telehealth & free behavioral health counseling sessions through our Employee Assistance Program.

We also offer a wellness incentive program and personalized support to help you navigate and use your benefits.

Voluntary Benefits

Our voluntary benefits provide additional protection from the high costs of healthcare not covered by health insurance.

We also have discount programs that offer exclusive savings on everything from auto, home, and pet insurance to low-interest personal loans. 

Work/Life Support

We have several programs to support your work/life balance, including generous paid time off, back-up day care services, education assistance, and more. 

OUR RECRUITING PROCESS

Depending on the position (level, functional area, country) the process can vary slightly. 
You apply
Complete your online application for your preferred role(s) that match your interests and qualification. If you cannot find a suitable role please join our Talent Zone and stay connected for your next career opportunity. 
We screen
We review your application and if we determine that you are a good fit we will move you to the selection process. 
We assess
You are interviewed by phone, via video and/or face to face. 
Mutual agreement
Ideally you are the perfect match for us! We hope you consider us as your new employer. 
Work your magic!
To guarantee you a smooth start our onboarding preparation begins. 
Didn't find the right job just yet?
No problem at all! We’re always looking to meet new talent and stay in contact with you beyond an application. Join our Talent Zone to stay connected, learn more about our company, career opportunities and events. We’d love to hear from you.